Your personal information matters to us. Learn exactly how Jitabit collects, uses, and protects your data — all clearly laid out in one place.
Welcome to Jitabit. We understand how valuable your personal information is. This Privacy Policy explains what data we collect when you use the Jitabit platform, how we use it, and the steps we take to protect your privacy.
This policy applies to our website, mobile app, and all related services. By creating an account or using the Jitabit platform, you are considered to have agreed to this Privacy Policy. Please take a moment to read it carefully.
We believe transparency is the foundation of trust. That is why this Privacy Policy is written in plain language — so you always know exactly what Jitabit does with your data.
This Privacy Policy was last updated in January 2026. If any significant changes are made, we will notify you by email or through a notice on the platform.
Jitabit collects two types of information from you — what you provide directly, and what is gathered automatically. Here's a detailed breakdown of both.
| Data Type | Description |
|---|---|
| Identity Information | Full name, date of birth, national ID number or passport number |
| Contact Information | Email address, mobile number, current address |
| Financial Information | Mobile banking numbers (bKash, Nagad, Rocket), transaction history |
| KYC Documents | Photo of national ID or passport, selfie |
| Gaming Data | Betting history, win/loss records, favorite games, session duration |
| Device Information | IP address, browser type, operating system, device ID |
| Usage Data | Page visit history, clicks, session duration |
Jitabit never collects or stores your full bank card number or CVV code. Payment information is processed directly through a secure payment gateway.
Jitabit collects your information in several ways. You should have a clear understanding of each method.
Jitabit uses your information only for legitimate, specific purposes. We never use your data for anything else without your consent.
You can opt out of marketing emails or SMS at any time. This can easily be done through your account settings or by contacting our support team.
Jitabit uses cookies on its website to improve your experience. Cookies are small text files stored in your browser.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
Jitabit uses industry-standard technology to keep your information secure. Our security measures are as follows:
No system on the internet is completely impenetrable. That is why you should also do your part — use a strong password and never share your login details with anyone.
Jitabit respects your data rights. You have the following rights, and we are committed to honoring every one of them.
To exercise any of these rights, please contact our support team. We typically process requests within 30 days.
Jitabit is firmly committed to protecting minors. Our platform is intended for users aged 18 and above only. We do not knowingly collect or store any information from minors.
If we discover that an account has been created by someone under 18, we will immediately close that account and delete all associated data.
Notice to parents: If your child has accidentally created an account on Jitabit, please contact our support team immediately. We will act promptly.
Jitabit does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years for legal obligations |
| KYC Documents | 5 years after account closure |
| Gaming History | 3 years from account opening and after closure |
| Support Conversations | 2 years after resolution |
| Cookie Information | Up to 12 months |
Jitabit reserves the right to update this Privacy Policy at any time. Changes may occur due to legal updates, new services, or business requirements.
We recommend visiting this page regularly and checking the last updated date to stay informed of any changes.
Contact us with any questions, concerns, or requests regarding this Privacy Policy. Our dedicated privacy team will respond to your message promptly.
Our support team speaks Bengali, so feel free to reach out in Bengali — no language barrier here.
The core pillars of our data protection framework — so you can play with complete peace of mind.
All your data is secured with 256-bit SSL encryption — the same technology used by banks and military organizations.
Every account is identity-verified, which prevents accounts from being opened in someone else's name and helps stop fraud. Your identity stays yours alone.
Jitabit never sells your personal data. What is shared with partners is strictly limited to what is needed to deliver our services — nothing more.
Independent security experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.
Our Privacy Policy is built to meet international data protection standards. We are always working to ensure your rights are upheld.
You will be notified in advance of any changes to this policy. Our Bengali-speaking support team is always on hand to help with any questions you may have.